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Last updated on: 09 Mar 2026
To confirm Cash on Delivery (COD) orders, a small partial payment may be required at checkout.
This amount is used to cover packaging, payment gateway fees, and shipping charges.
⚠️ If a customer refuses to accept the COD order at the time of delivery, the partial payment will not be refunded.
This policy helps us prevent fake or non-serious orders and allows us to continue offering COD service to genuine Blinkies 💖
If the order is damaged, defective, or cancelled by Blink Jewellery, the partial payment will be fully refunded.
If your jewellery arrives damaged or defective, please follow these steps within 48 hours of delivery:
1️⃣ Raise a Refund/Replacement Ticket through your account on our website.
2️⃣ Email us your order number + unboxing video + clear product photos for verification.
📧 Email:contact@blinkjewellery.in
Please make sure:
✨ The unboxing video is clear and continuous (no cuts or pauses)
✨ The package label is visible in the video
✨ The issue is clearly shown
Requests without an unboxing video or raised after 48 hours will not be accepted 💖
Once verified, we will arrange a replacement (same or similar item based on availability).
Blink Jewellery Team believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• Blink Jewellery Team does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the Blink Jewellery Team, it’ll take 3-5 Days days for the refund to be processed to the end customer.
